Shipping Policy

Last Updated: September 16, 2026

At Myfrents, we are committed to providing clear and transparent shipping information so customers know when their orders will be processed, shipped, and delivered.

This Shipping Policy applies to all purchases made through myfrents.com.

Summary

Shipping Information	Details
Shipping Destination	United States only
International Shipping	Not available
Order Cut-Off Time	5:00 PM Eastern Time (ET)
Order Processing / Preparation Time	1–2 business days, Monday through Friday
Transit Time	5–10 business days, Monday through Friday
Estimated Total Delivery Time	6–12 business days
Standard Shipping Fee	$6.99 per order
Additional Shipping Fees	None
Shipping Carriers	USPS, UPS, or FedEx
Taxes	Included in the displayed product price
Shipping Cost	Calculated and displayed at checkout
Business Days	Monday through Friday, excluding applicable public holidays

Shipping Destinations

Myfrents currently ships only within the United States.

We do not currently offer international shipping. Orders with delivery addresses outside the United States cannot be accepted or fulfilled.

Customers are responsible for entering a complete and accurate U.S. shipping address during checkout.

Order Cut-Off Time

Our daily order cut-off time is:

5:00 PM Eastern Time (ET)

Orders placed before 5:00 PM ET on a business day may begin processing that business day.

Orders placed after 5:00 PM ET will begin processing on the next business day.

Orders placed on weekends or applicable public holidays will begin processing on the next available business day.

Order Processing and Preparation Time

Orders require approximately 1–2 business days for processing and preparation before shipment.

Processing takes place:

Monday through Friday

Processing time may include:

Order verification
Payment confirmation
Product preparation
Packaging
Shipment preparation and carrier handoff

Processing time is separate from the shipping transit time.

Shipping Time

After an order has been processed and handed over to the shipping carrier, estimated transit time is:

5–10 business days, Monday through Friday

Delivery times may vary depending on the customer's delivery location, carrier operations, weather conditions, public holidays, or other circumstances outside our reasonable control.

Some orders may arrive earlier than the estimated delivery timeframe.

Estimated Total Delivery Time

The estimated total delivery timeframe consists of:

Processing Time: 1–2 business days
Transit Time: 5–10 business days

Therefore, most orders are expected to arrive within approximately:

6–12 business days

Business days are Monday through Friday and do not include applicable public holidays.

Shipping Fees

We charge a flat standard shipping fee of:

$6.99 per order

There are no additional standard shipping fees beyond the amount displayed during checkout.

Your final shipping charge will be clearly shown before you complete your purchase.

Taxes and Order Pricing

Product prices displayed on myfrents.com include applicable tax as represented on our website.

The applicable shipping fee is calculated and displayed separately during checkout before payment is completed.

Customers will have an opportunity to review the total order amount before placing an order.

Shipping Carriers

Depending on the delivery location, package size, and shipping requirements, orders may be shipped using one of the following carriers:

USPS
UPS
FedEx

The carrier used for a specific order may vary.

Order Tracking

When tracking information is available, customers will receive shipment details after the order has been dispatched.

Please allow time for the shipping carrier to activate or update tracking information after the package has been accepted into its network.

Carrier tracking updates are controlled by the applicable shipping carrier.

Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please review your shipping information carefully before submitting your order.

If you notice an address error after placing an order, contact us as soon as possible at:

support@myfrents.com

We will make reasonable efforts to update the address before shipment, but we cannot guarantee changes once an order has been processed or transferred to the shipping carrier.

Additional delivery costs resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by applicable law.

Delayed Shipments

Although we aim to meet the estimated delivery timeframe, occasional delays may occur due to circumstances such as:

Severe weather
Carrier service disruptions
High-volume shipping periods
Public holidays
Transportation disruptions
Incorrect or incomplete delivery information
Other circumstances outside our reasonable control

If your order has not arrived within the expected delivery period, please contact our support team so we can assist you with reviewing the shipment status.

Lost or Missing Packages

If tracking information indicates that a package has been delivered but you cannot locate it, please:

Check the delivery location around your property.
Check with household members, neighbors, reception desks, or building management where applicable.
Review the carrier's tracking information.
Contact the shipping carrier when appropriate.
Contact Myfrents if additional assistance is required.

For packages that appear to be lost in transit, please contact us so we can review the shipment and work with the applicable carrier when appropriate.

Damaged Packages

If your order arrives damaged, please contact us promptly at support@myfrents.com.

When contacting us, please provide:

Your order number
Your full name
A description of the issue
Clear photographs of the damaged product
Photographs of the shipping package where applicable

We will review the information and provide the appropriate next steps.

Delivery Responsibility

Delivery estimates are provided in good faith based on our normal processing schedule and expected carrier transit times.

Once a shipment has been transferred to USPS, UPS, or FedEx, delivery may be affected by carrier operations or circumstances beyond our direct control.

Nothing in this policy limits any rights available to customers under applicable consumer protection laws.