Payment Method

Payment and Refund Policy

At Myfrents, we are committed to providing a secure, transparent, and flexible shopping experience. This policy outlines our payment procedures and how we handle refunds to ensure you can shop with total confidence.

Accepted Payment Methods

We accept all major credit and debit cards, as well as digital wallets, to provide you with the most convenient checkout options:

Visa
Mastercard
Discover
American Express
PayPal

Note: Full payment must be successfully completed and verified before we can initiate the processing and dispatch of your order.

Order Processing and Authorization

Upon successful submission of your order, we conduct a standard authorization check on your chosen payment method to ensure sufficient funds are available.

Charging your card: Your card will be charged immediately upon order placement.
Finality: Once your order has been processed and a shipping confirmation email has been sent, the amount paid is considered the final and full payment for the items listed.

Production & Lead Time

For items that are personalized or hand-crafted, production will only begin after your payment has been confirmed. We do not start work on custom orders until the transaction is successfully cleared.

Secure Checkout Procedure

To finalize your purchase on myfrents.com, follow these steps:

Click the “Proceed To Checkout” or “PayPal Checkout” button in your cart.
You will be securely redirected to our PCI-compliant payment-processing interface.
Choose your preferred payment method (Credit/Debit or PayPal).

All transactions are processed via certified payment gateways. Your statement will typically show the charge under the name “Myfrents” or the specific processor’s name.

Refund Method & Timeline

In the event of an approved return or cancellation:

Original Method: All refunds will be issued exclusively to the original payment method used (e.g., the specific credit card or PayPal account).
Processing Time: Once we authorize a refund, it typically takes 5–10 business days for the funds to appear in your account, depending on your bank’s processing times.

Data Security & Encryption

Your financial security is our top priority.

No Storage: We guarantee that your credit card information is not processed through or stored on myfrents.com servers.
Encryption: We utilize industry-standard SSL (Secure Sockets Layer) encryption and certified Level 1 PCI-compliant payment processors to protect your data. No payment details are ever shared with unauthorized third parties.

Contact Information

If you have questions regarding a payment, need to track a refund, or require assistance with an order, please include your order number and contact us: